Tel: 01474 536501 email:




Recruitment and Volunteering

KASBAH are looking for committed individuals to join our existing bank support staff team in the promotion of independence within a supported living scheme for people with learning and physical disabilities in North Kent and Medway.

Home visits

Current opportunities

Bank Support Staff

Purpose of the Role

Life Skills Coaches are employed by KASBAH to support the training of people with learning and/or physical disabilities. The role requires the post holders to provide varying degrees of support, assistance, training and practice to trainees, depending on their individual needs and contribute to the effective and safe delivery of high quality professional services and facilities.

Responsibilities and Supervision

Life Skill Coaches are responsible for the trainees on site in regards to supervision (especially in the kitchen), training activities, general support and communication when trainees are off-site. In addition to allocated key worker duties.

Key Skills Required for this Post

Knowledge and Understanding of:

  • General Life Skills - personal hygiene, cooking, shopping, domestic and social skills etc
  • An understanding of/ and commitment to equal opportunities
  • Health and safety in everyday living and the potential problems for people with learning or physical disabilities
  • An understanding of, or the desire to learn about the needs and rights of people with these conditions

Skills and Attributes:

  • Clear communication
  • Good Oral Communication in English
  • Good Written Communication and Numeracy skills
  • Good IT skills
  • Effective listening skills

Personality Traits and Manner:

  • Patient, supportive and sympathetic
  • Flexible and Adaptable
  • Self motivated and enthusiastic
  • Team player
  • Initiative and innovative
  • Full UK Driving License

Supervisory Skills:

  • Professional but approachable
  • Able to achieve standards and ensure they are maintained
  • Able to Take Responsibility
  • Ability to use Initiative and Work Unsupervised
  • Professional and courteous

This role may involve weekend shifts and will involve a share of all public holidays including Christmas and New Year. KASBAH do not accept CV's, please request an application pack from the KASBAH office:

Volunteering opportunities

DIAL volunteers

DIAL North West Kent logo

DIAL volunteers are historically either disabled themselves or carers.

The volunteers are trained to give information and advice regarding disability, DIAL also complete disability forms i.e. Disability Living Allowance (children), Employment Support Allowance (ESA) and Personal Independent Payment (PIP). The work is varied and includes paperwork and telephone contacts, DIAL phone clients, arrange appointments and offer all manner of advice on disability. DIAL are a small happy group and work together as a TEAM.

DIAL use computers and a small knowledge of these is useful but the team will ensure any volunteer is fully trained, DIAL operate a diary booked appointments and keep information of statistics for funding purposes. There is some writing and typing required and a good telephone manner with clear communication is important.

If you are able to commit to at least five hours on one or more days a week and think you would work well in the DIAL office, please contact Sheila Stringer, DIAL Coordinator on 01474 356962 and the team would be happy to meet you to see if we could work together.

Office hours are Monday – Friday from 10 a.m. until 3 p.m. Appointments do not start until 10.30 a.m.. Closed on bank holidays and weekends. Line managed by Karen Heath, Advisor/Carers Development Manager.

Telephone Befriending Service

KASBAH support many members/service users in the community. Some of whom are socially isolated and in desperate needs of conversation or a listening ear. KASBAH offer an advisory service, for practical help, advice and guidance, this support is offered by the advisor or other members of staff. KASBAH do not expect for the volunteers for the befriending service to take up this work load. Specific case work would be passed over for the Advisor to.

Our befriending service is co-ordinated by the advisor, onsite within KASBAH’s head office.

All volunteers for KASBAH have a full enhanced DBS check and are taken through the induction process. Each volunteer will be required to sign a confidentiality agreement. Regular supervision/ debriefing will be provided on a 6 weekly rota.


  • Active Listening skills
  • Clear and concise communication Skills
  • Competent IT skills- Contact reports are required to be typed up after each contact is made with the members.
  • Open minded approach
  • Empathetic
  • At least 18 year of age

Activities Volunteer

Our client group have learning disabilities and or physical disabilities, aged from 14 years upwards. KASBAH offer respite sessions, which are activity based. Session times vary between 2 to 5 hours. Within these sessions we promote and teach independent living skills, arts and crafts, cooking etc. We also give our service users the opportunity to socially interact and engage, whilst being supported in the community during social outings.

KASBAH require volunteers to support our staff team within these activities led sessions.

Preferable requirements:

  • Patience with empathy
  • Clear and concise communication Skills
  • Active Listening skills
  • Happy to work as part of a team
  • At least 18 year of age

Registered Charity No. 1123362 Company No. 6465666 Contract No. 6040 Service No. 2110